About Okay
OKAY Service

For the creation of famous brand “Okay Energy” and improvement of The popularity of enterprise and the enterprise persona, we promise to you product quality,price,shipping delivery and after-sales service with the service spirit of "the customer needs and satisfaction", with the principle of "the best prices, the most satisfactory service,the most reliable quality":

  • The product quality

1. The production and testing of goods should have quality records and testing data.

2. The production process is in accordance with the implementation of ISO9001 International Quality Management System.

3. All products pass the certification of CE, FCC, TUV.

  • The product price

1.To ensure the high reliability and advanced products, all of the raw materials are selected from domestic and international high quality brand products.

2.In the condition of equal competition, our company provide you the most favorable price not based on decrease of the technical performance of products and replacement of product components

  • The product delivery

1.the shipping delivery:we try our best to delivery as your request. if you have special requirement to finish production ahead of time, we can arrange for production to meet your request as soon as possible.

2.when products delivery,we promise to you:

2.1The important position of machine stick with the operating instructions and the matters needing attention.
2.2The machine’s package shall conform to the requirements of shockproof,moisture-proof,waterproof and standard export package requirement.
2.3We choose the regular and reliable logistics company to deliver goods and make every effort to avoid possible accidents in transportation.
3.4After shipping out,we will email you the tracking number and inform you the transportation of goods.

  • After-sales service

Our purpose: quick, decisive, accurate, thoughtful, satisfactory.

Our goal:high quality service is customer satisfaction.

Our efficiency:if the equipment failure within or out of warranty, we provide 24 hour telephone,technical support or email you.

Our principle:1year warranty.During the period of 1year warranty,we provide free repair and replacement of damaged parts on quality.We only charge you the cost if the damaged parts are out of the warranty.

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