Service

Service

Cooperation Procedure

Inquiry and consultation
confirm order details such as price,payment,shipping and delivery
Arrange production and machine debugging
Arrange shipment
confirm the receipt of goods
Provide operation training and lifelong technical support
01

7*24 Hours Online Service.

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
02

Customized Service

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
03

One-to-One Customer Service

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
04

Machine Delivery

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
05

Machine Package and Shipment

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
06

Customs Clearance

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
01

7*24 Hours Online Service.

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
02

Customized Service

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
03

One-to-One Customer Service

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
04

Machine Delivery

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
05

Machine Package and Shipment

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution
06

Customs Clearance

You can contact us by email,phone,whatsapp,skype,facebook.We will reply any questions and complaints within 1 day.
Get Your Exclusive Solution

After Sales Service

Our customer service provides after-sales consultation
01

Machine Installation and Training

We provide you the complete machine’s user manual and operation video.You can also come to our factory for machine training.
02

Machine Warranty 1 year

We provide free repair and replacement of damaged parts during the warranty period.We only charge you the cost if the damaged parts are out of the warranty. If you want to extend the warranty,we need to charge extra service fee.
03

Technical Support

You will enjoy our lifelong technical support once you receive our machine. Any questions can be sent to: [email protected]
04

Customer Complaints

There are 4 steps to solve your complaints: customer complaints - providing solutions - discussing the feasibility of the project - satisfaction survey.
[email protected]
+86 18932451962
+86 18932451962

Get in Touch With Our Team

We're here to answer any questions you may have about our products, services, or technical specifications.
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